DoPublcity Digital Signage provides centrally managed services for customized In-store Advertising.
   

Frequently Asked Questions - Installation

 
What are the screen requirements?

How do I install the TV and doPublicity Plug N Play Player?

How do I set the screen resolution?

Where do I find my ‘Screen Identification Number’?

Where do I enter the ‘Screen Identification Number’?

When the player and screen are turned on, what can I expect to see?
 


What are the screen requirements?
You should use a wide screen television that has the following minimum specifications:
Display Type: LCD or Plasma
Display Size: High definition 720p (1366 x 768 pixels)
Display Ratio: 16:9
PC Monitor Input: 1 VGA 15 Pin D-sub
Tuner: Not required

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How do I install the TV and doPublicity Plug N Play Player?
The TV may be wall mounted or set on a pedestal mount, depending on the available space and layout constraints.

The doPublicity Plug N Play Player may be mounted on the bracket behind the screen or placed on a shelf on the pedestal mount.

Once the TV and Player are placed:

Connect the 2 devices using a VGA Monitor cable
Connect the power supply cable to the Player
Connect the broadband / Wi-Fi / dialup internet connection
Connect the keyboard / mouse
Turn ON the TV and set to VGA mode
Turn ON the Player The Player will go through its initialization process and ask you for its ‘Screen Identification Number
On completing setup, remove the keyboard / mouse

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How do I set the screen resolution?
You might need to set the Player display resolution of to match the TV.

Instructions to set screen resolution:

Turn ON the Player and let it run as normal
Close the doPublicity Digital Signage Application by pressing Alt + F4, on your keyboard
Right-click on the desktop, then click ‘Properties
In the Display Properties dialog box, click the ‘Settings’ tab
Drag the Screen resolution slider to the left to decrease the resolution of your monitor, till it shows 1366 x 768 resolution
Click ‘Apply’ to have the new resolution take effect
If the Monitor Settings dialog box appears, look at your display. If you like the new resolution, click ‘Yes
Click OK

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Where do I find my ‘Screen Identification Number’?
This information is available online. To view the ‘Screen Identification Number’ for your screen, go to: Location Setup >> Edit Existing Location>> Select Location
To Edit Click on the text ‘Location details’ for the screen you want to view
You will find this information at the top row of the listed information
It is a 15 character number in the format: DPXXXXX12345678

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Where do I enter the ‘Screen Identification Number’?
The ‘Screen Identification Number’ is used to identify your screen and treat it as a unique point of display. The doPublicity DigiSignware software uses this information to get the correct content and schedule for your screen, every time it connects to the server.

The first time you setup the doPublicity Plug N Play Player (you will need a keyboard / mouse) it will ask you to provide this information. Once you save the ‘Screen Identification Number’, you have no need for the keyboard or mouse to operate the player. You may then remove the keyboard / mouse and operate the player using the ON / OFF button.

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When the player and screen are turned on, what can I expect to see?
On starting the player (you must turn on the screen first), you will see the Player go through the following steps:
Start its Windows XP Embedded operation system – Estimated time: 2 minute
Automatically start doPublicity Digital Signage software and display the splash screen with doPublicity logo and version of software – Display time: 2-3 seconds
The application will start checking for the latest updates and will show the Players desktop (black desktop with a few icons) momentarily - Estimated time: 1 - 10 minutes, depending on the type of internet connection and size of update
The application will display status of the various updates it is downloading - Estimated time: 1 - 10 minutes, depending on the type of internet connection and size of update
The application will close the update window and commence its content display mode. Normally it normally takes between 30 to 45 seconds at this stage, before you start seeing content on the screen.
 Notes:
  1. The display takes a little longer to start when it is receiving fresh content data.
  2. In case of routine display, when the content is not changed frequently, the Player will start to display with 3-4 minutes of starting up
  3. The above times are based on broadband internet speeds and may vary depending on the connection trough put and speed.

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